1. Scope of Application

This Policy applies to this website (the landing page) and all EDO TOKYO MAP-related services provided by the Bureau, including 3D content, AR content, and AI content made available through this website.
This Policy does not apply to external websites linked from this service. The handling of information on such external websites shall be the responsibility of the respective operators.

2. Personal Information Collected and Methods of Collection

In providing this service, the Bureau does not, in principle, collect personal information such as names, addresses, telephone numbers, or email addresses.
However, when users access, browse, or use AI content within this service, the following information is collected through cookies and analytics tools:

• IP address
• Cookies
• Service usage history
• Device information (device type, operating system, browser information, etc.)
• Language information
• Download history
• Conversation logs when using AI functions (including user input)

Such information is not collected for the purpose of directly identifying individuals.

3. Purpose of Use

The Bureau uses the collected information for the following purposes:

• To provide and operate this service
• To analyze usage of this service and improve its quality and functionality
• To research and develop new services
• To provide important notices, such as changes to terms and conditions related to this service

4. Collection of Personal Information

When the Bureau collects personal information through this website, it shall, in principle, be provided voluntarily by the user.
When collecting personal information, the purpose of collection shall be clearly specified. Personal information shall be collected only to the extent necessary to achieve the stated purpose.

5. Provision of Personal Information to Third Parties

The Bureau may provide personal information to third parties when the user has given consent or when such provision is permitted by applicable laws and regulations.

6. Provision to Third Parties Located in Foreign Countries

For the purpose of analyzing and operating this service, the Bureau may provide user information to third parties located in foreign countries.
The country in which such third parties are located is as follows:

• United States of America

For information regarding the personal information protection system in the above-mentioned country, please refer to the information published by the Personal Information Protection Commission of Japan:
International Transfers of Personal Data (PPC English page)
https://www.ppc.go.jp/en/legal/

The third parties receiving such information implement appropriate data protection measures.

7. Outsourcing

The Bureau may outsource the handling of personal information to third parties in order to achieve the purposes set forth in this Policy. In such cases, the Bureau shall select appropriate contractors, conclude agreements concerning the protection of personal information, and exercise necessary and appropriate supervision.

8. Security Measures

The Bureau has implemented the following measures to prevent leakage, loss, or damage of acquired information and to ensure appropriate management.

1. (Establishment of Basic Policy)
   • The Bureau has established a personal information protection policy to ensure the proper handling of personal information.
2. (Organizational Security Measures)
   • A person responsible for handling personal information has been appointed.
   • The status of handling personal data is periodically reviewed.
3. (Technical Security Measures)
   • Access controls are implemented to limit the scope of personal information handled.
   • Information systems are protected against unauthorized access and malicious software.
4. (Understanding of External Environment)
   • When handling personal information through cloud services located in foreign countries, the Bureau confirms the personal information protection systems of the relevant countries and implements appropriate security measures.

9. Disclosure, Correction, Suspension of Use, etc.

When a request is made by the individual concerned or their authorized representative for disclosure of retained personal data or records of third-party provision, the Bureau shall respond appropriately in accordance with applicable laws and regulations.
The Bureau shall also respond in accordance with applicable laws and regulations, after conducting necessary investigations, to requests for correction, addition, deletion, suspension of use, erasure, or suspension of provision to third parties.

10. Contact Information

For opinions, inquiries, complaints, or other requests concerning this Privacy Policy or the handling of personal information, please contact:

Tokyo Convention & Visitors Bureau
Shinjuku Monolith 15F
2-3-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo, Japan
tcvbinfo@tcvb.or.jp

11. Revisions

The Bureau may revise this Policy at its discretion.
Where procedures for revision are required by law, such revisions shall be made in accordance with the applicable laws and regulations.

Established: March 3, 2026